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  1. Opsgenie
  2. OPSGENIE-497

Sending an Alert with Chinese characters to a China based SMS recipient results in the SMS Alert notification being truncated

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      Issue Summary

      When the Alert Message contains Chinese Characters, and a notification for the alert is sent to Chinese based SMS recipients (+86 ... numbers) , the message is being truncated before the Chinese characters appear in the message. Note - this is before the first Chinese characters, not at the start of the first Chinese Character.

      Steps to Reproduce

      1. Create an Alert with English text followed by some Chinese Characters
      2. Send this Alert to Chinese based SMS Number (+86...)

      Expected Results

      The SMS message would either include the Chinese Characters or not display them in the SMS.

      Actual Results

      The SMS being received is truncating prior to the point where Chinese characters would be in the Alert Message.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              f7060889ab01 Scot Wilson
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                Created:
                Updated:
                Resolved: