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  1. Opsgenie
  2. OPSGENIE-467

Opsgenie Alerts created from Emailed Requests in JSM display in Wiki Markup

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      Issue Summary

      When creating an Alert from a Jira Service Management Emailed Request it displays in Wiki Markup format instead of in HTML

      Steps to Reproduce

      1. Create an emailed request in your JSM Project to create an Opsgenie Alert
      2. View the Opsgenie Alert, it will show Wiki Markup instead of HTML format

      Expected Results

      The Opsgenie Alert displays in HTML format instead of Wiki Markup

      Actual Results


       

      Workaround

      Use the email integration in Opsgenie instead: https://support.atlassian.com/opsgenie/docs/integrate-your-email-with-opsgenie/ 

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            [OPSGENIE-467] Opsgenie Alerts created from Emailed Requests in JSM display in Wiki Markup

            Çağla Arıkan made changes -
            Workflow Original: JAC Bug Workflow v3 [ 4275808 ] New: JAC Suggestion Workflow 3 [ 4454950 ]
            Issue Type Original: Bug [ 1 ] New: Suggestion [ 10000 ]
            Priority Original: Low [ 4 ]
            Status Original: Gathering Impact [ 12072 ] New: Gathering Interest [ 11772 ]
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Halit Şimşek made changes -
            Assignee New: Halit Şimşek [ 05150d3d7d6f ]
            Özlem Çökük made changes -
            Component/s Original: Integrations - Atlassian - Opsgenie [ 66685 ]
            Component/s New: Alerts - Status / Details [ 66663 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Emel Kömürcü made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Christian Beaulieu (Inactive) created issue -

              05150d3d7d6f Halit Şimşek
              68fd6ffad335 Christian Beaulieu (Inactive)
              Votes:
              5 Vote for this issue
              Watchers:
              9 Start watching this issue

                Created:
                Updated: