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  1. Opsgenie
  2. OPSGENIE-38

As a user I would like external service subscription alerts to close automatically when the associated incident is resolved

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Teams - Services
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      User Problem

      When you add an external service it creates service subscription alerts in Opsgenie when incidents occur on that service.

      When the external service's incident is resolved, the alert in Opsgenie remains open. 

      Suggested Solutions

      Automatically sync the status of alerts generated through external service subscriptions to the status of the incident in the linked Statuspage

      Current Workarounds

      Currently, the alerts must either be closed manually or use a notification policy to auto-close them. 

              Unassigned Unassigned
              rpratt@atlassian.com Robert
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                Created:
                Updated: