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      It would be great to have the ability to have teams be notified via slack if a user's on-call schedule starts or ends. This would be similar to how users can be notified via push when their schedule starts/ends. 

      Additionally, sending slack notifications when an override is placed.

      Workaround:
      Where available in the Integrations tab of the Channel or DM, Slack allows you to create an email address for a channel or DM.  

      In the User's Notification tab in Opsgenie, this Slack email can then be added as an additional email Contact Method which can then be used in any of the User's notification rules including Schedule Start.

      Currently, the Schedule start message does not identify the user name in the notification email, but if it does, then sending the Schedule start message to a shared Slack channel would make sense.

            [OPSGENIE-365] On-call schedule changes notify via slack.

            Himanshi Gaba made changes -
            Resolution New: Tracked Elsewhere [ 15 ]
            Status Original: Reviewing [ 11773 ] New: Closed [ 6 ]
            Himanshi Gaba made changes -
            Link New: This issue blocks JSDCLOUD-16358 [ JSDCLOUD-16358 ]

            This ticket is being tracked on JSDCLOUD-16358

            Himanshi Gaba added a comment - This ticket is being tracked on JSDCLOUD-16358

            Hi 488b22bab773
            Right now this functionality is not available in Compass. We don't have any plans in the near future. But we will consider it in the coming quarters. 

            Himanshi Gaba added a comment - Hi 488b22bab773 ,  Right now this functionality is not available in Compass. We don't have any plans in the near future. But we will consider it in the coming quarters. 

            Is this also available in Compass? ac923919ac6b 

            Cornelia Jeppsson added a comment - Is this also available in Compass? ac923919ac6b  

            Hi Everyone,
            This functionality is now live in Jira Service Management (All editions). You can connect your on call schedules on Slack via Jira Service Management ChatOps bot and get notified on Slack channel for the schedules. Read more about it here.

            As Opsgenie has reached end of sale, start your migration from Opsgenie to JSM to start leveraging these benefits. Read more: https://www.atlassian.com/software/opsgenie/migration

            Himanshi Gaba added a comment - Hi Everyone, This functionality is now live in Jira Service Management (All editions). You can connect your on call schedules on Slack via Jira Service Management ChatOps bot and get notified on Slack channel for the schedules. Read more about it  here . As Opsgenie has reached  end of sale , start your migration from Opsgenie to JSM to start leveraging these benefits. Read more:  https://www.atlassian.com/software/opsgenie/migration
            Himanshi Gaba made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1020249 ]
            Revanth Murigipudi made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1018128 ]
            SET Analytics Bot made changes -
            Support reference count Original: 59 New: 60
            SET Analytics Bot made changes -
            Support reference count New: 59

              ac923919ac6b Himanshi Gaba
              282e56b8661f Ashish Shetty J (Inactive)
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                Created:
                Updated:
                Resolved: