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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Integrations - 3rd-party - Slack
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None
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1
User Problem
Right now, if outbound requests to another tool are being rate-limited, it doesn't look like Opsgenie retries the request. If there's a flood of alerts, there could be some missed due to rate limiting.
Suggested Solutions
Adding retry logic with an exponential back-off for when we're getting a 429 error back from another tool would ensure it gets there.
Current Workarounds
None
- is duplicated by
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OPSGENIE-1894 Request to implement retry logic with delay mechanism when outgoing API calls to Zendesk fail with the 429 rate limit error
- Gathering Interest