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  1. Opsgenie
  2. OPSGENIE-350

Transfer Extra Properties Into Owner Alert and Incident

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Details

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    Description

      User Problem

      Alerts that automate incidents through an incident rule do not carry the extra properties into the Owner / Responder alerts, or the Incident.

      Current Workarounds

      1) Add the extra properties into the incident after creation.

      2) If creating incidents through incident rules, add the extra properties here:

      If the extra property key(s) are known, they can also be added dynamically into the incident through incident rules with something like this:



       
      3) If incidents are being created manually, configure an incident template that has these extra properties added, and select this template when creating an incident:


       

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        Activity

          People

            Unassigned Unassigned
            nhaller Nick H
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            Dates

              Created:
              Updated: