Details
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Suggestion
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Resolution: Unresolved
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None
Description
User Problem
Currently, when an Opsgenie user account is deactivated all Owners and Admin's within the Opsgenie instance will receive an email notification regarding this. Customers would like the ability to toggle who receives the deactivation emails or have the ability to turn them off completely.
Suggested Solutions
Allow a setting to manage these email events
Current Workarounds
A possible workaround would be to create a custom Admin role such as with "Edit and delete configuration" or "Only edit configuration" Admin rights. Admins who shouldn't be receiving these "Opsgenie access revoked" emails should then be assigned to the custom Admin role. Similarly, a custom "Owner" role with the additional "Manage Billing" access can be created for the same purpose for some of the Owners. Please note that users with custom admin/custom "owner" role only has view access to Settings > Users/Roles
Attachments
Issue Links
- relates to
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OPSGENIE-11 Disable Opsgenie notification when accounts are deactivated
- Reviewing
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OPSGENIE-123 Add the ability to Admins decide who will receive administrative notifications from Opsgenie
- Reviewing