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  1. Opsgenie
  2. OPSGENIE-313

Ability to see and add a stakeholder email template on incident rules via API

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      User Problem

      On Enterprise, there is an option to add a stakeholder email template to incident rules. However, this doesn't get returned when you GET the rule via API and it can't be added/changed with the API.

      Suggested Solutions

      Adding this to the response and giving the option to add/edit it with a POST would be great.

      Current Workarounds

      Do it through the UI

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Opsgenie'
            1. Opsgenie
            2. OPSGENIE-313

            Ability to see and add a stakeholder email template on incident rules via API

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                User Problem

                On Enterprise, there is an option to add a stakeholder email template to incident rules. However, this doesn't get returned when you GET the rule via API and it can't be added/changed with the API.

                Suggested Solutions

                Adding this to the response and giving the option to add/edit it with a POST would be great.

                Current Workarounds

                Do it through the UI

                        Unassigned Unassigned
                        bkiely@atlassian.com Brennan Kiely
                        Votes:
                        0 Vote for this issue
                        Watchers:
                        1 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            bkiely@atlassian.com Brennan Kiely
                            Votes:
                            0 Vote for this issue
                            Watchers:
                            1 Start watching this issue

                              Created:
                              Updated: