Uploaded image for project: 'Opsgenie'
  1. Opsgenie
  2. OPSGENIE-312

Post alert updates to slack threads

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue:

      Customers want the option for cleaner more organized slack messaging that takes up less space in a channel

      Suggested Solution: 

      When updates (ack, close, notes added etc) to existing alerts come in, add the ability for the user to configure the integration to post the updates to a thread, rather than a separate message in the channel. so there would be 3 options:

      1. Post alert updates to channel
      2. Post alert updates to channel and to a thread of the original alert message
      3. Post to both the channel and the thread

      Current functionality:

      All updates of alerts are posted as separate messages

      Workarounds:

      N/A

            [OPSGENIE-312] Post alert updates to slack threads

            No work has yet been logged on this issue.

              ac923919ac6b Himanshi Gaba
              a3e616cd17e8 John M
              Votes:
              64 Vote for this issue
              Watchers:
              35 Start watching this issue

                Created:
                Updated: