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IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.
User Problem
Assign Initial alert priority dynamically instead of predefining it in the Incident rules.
Suggested Solutions
We could have separate priority field during Incident rule creation and assign Priority variable which we already have.
Current Workarounds
None available
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Log inSkip to main contentSkip to sidebar
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.
User Problem
Assign Initial alert priority dynamically instead of predefining it in the Incident rules.
Suggested Solutions
We could have separate priority field during Incident rule creation and assign Priority variable which we already have.