Summary

Customers would like the ability to remove or control the visibility of the Opsgenie migration banner and the “Remind your admin” banner that are currently shown to all user roles. The customer expectation is that such banners should only be visible to Opsgenie admins and owners, not to every user in the instance.

Description

• Opsgenie migration and “Remind your admin” banners are visible to all user roles, including standard users.

• End‑users cannot act on these banners and find them distracting and confusing.

• Clicking “Remind your admin” may show an error.

• Customer expectation: such banners should be admin/owner‑only and controllable.

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Actual Result

• Migration and “Remind your admin” banners appear for every user, regardless of role.

• No setting exists to limit visibility to admins/owners or to permanently dismiss these banners.

• The “Remind your admin” action can result in errors.

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Expected Result

• Role-based visibility

• Show migration/admin banners only to Opsgenie admins and owners.

• Hide these banners from standard/end‑user roles.

• Admin controls

• Allow admins/owners to dismiss, hide, or re‑enable migration and reminder banners.

• Optionally disable the “Remind your admin” banner entirely.

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Proposed Solution

• Implement role-based targeting for migration/admin banners (visible only to admins/owners)

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Workaround

Currently, there is no known workaround for this behaviour. A workaround will be added here when available