Opsgenie Alert created from Jira Integration presenting errors when opened

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    • 10
    • Severity 3 - Minor

      Issue Summary

      When opening alerts that are created from "jira-software-cloud" integrations, the UI gets an error

      The requested API has been removed. Please use the newer, enhanced search-based API instead. Deprecation details are available at https://developer.atlassian.com/changelog/#CHANGE-2046.
      The requested API has been removed. Please migrate to the /rest/api/3/search/jql API. A full migration guideline is available at https://developer.atlassian.com/changelog/#CHANGE-2046
      
      

      Steps to Reproduce

      1. The issue occurs intermittently in a few instances and cannot be reliably replicated.
      2. An error occurs immediately after opening the alert in the UI, and this issue is only present with alerts created via the Jira Cloud integrations.

      Expected Results

      Open the alert without any UI errors indicating issues or warranting any actions.

      Actual Results

      An error presented

      The requested API has been removed. Please use the newer, enhanced search-based API instead. Deprecation details are available at https://developer.atlassian.com/changelog/#CHANGE-2046. 

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Mubeen Mohammed
            Votes:
            9 Vote for this issue
            Watchers:
            13 Start watching this issue

              Created:
              Updated:
              Resolved: