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  1. Opsgenie
  2. OPSGENIE-253

Ability to select a stakeholder email template for incident rules

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      User Problem

      Right now, any incidents created automatically via incident rules will use the default stakeholder template for stakeholder communications.

      Suggested Solutions

      Adding a field to select the email template on the incident rule or even the service itself would be grerat.

      Current Workarounds

      None

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Opsgenie'
            1. Opsgenie
            2. OPSGENIE-253

            Ability to select a stakeholder email template for incident rules

            XMLWordPrintable

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                User Problem

                Right now, any incidents created automatically via incident rules will use the default stakeholder template for stakeholder communications.

                Suggested Solutions

                Adding a field to select the email template on the incident rule or even the service itself would be grerat.

                Current Workarounds

                None

                        e6271e52a62a Sejal Bansal (Inactive)
                        bkiely@atlassian.com Brennan Kiely
                        Votes:
                        5 Vote for this issue
                        Watchers:
                        4 Start watching this issue

                          Created:
                          Updated:

                            e6271e52a62a Sejal Bansal (Inactive)
                            bkiely@atlassian.com Brennan Kiely
                            Votes:
                            5 Vote for this issue
                            Watchers:
                            4 Start watching this issue

                              Created:
                              Updated: