Global Custom Button for Opsgenie Alerts

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      Issue Summary:

      Add a global custom button to the Opsgenie alert UI, enabling actions on external systems like ServiceNow, Terraform and so on for all teams and integrations.

      Steps to Reproduce:

      Step 1: 

      Navigate to the Opsgenie alert interface and locate the existing triple-dot button with options like "Assign" and "Escalate to Next".

      Step 2: 

      Attempt to configure a custom action that applies globally across all teams and integrations.

      Expected Results: 

      Users should be able to configure a global custom button that performs actions on external systems, such as creating or updating a ServiceNow ticket, directly from the Opsgenie alert interface.

      Actual Results: 

      Currently, custom actions must be configured individually for each integration, with no option for a global configuration.

      Workaround: 

      Currently, there is no known workaround.

            Assignee:
            Unassigned
            Reporter:
            Rafael Meira (Inactive)
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              Created:
              Updated: