Saving a create rule on integration blocked due to outgoing auth settings not setup

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    • 11
    • Severity 1 - Critical
    • Warranty

      Issue Summary

      Customers with integrations where outgoing authentication turned off are running into an issue with saving the integration

      Steps to Reproduce

      1. Locate an old integration with outgoing authentication turned off
      2. Try saving an integrations create rule by adding a "test" tag for example
      3. observe error 

      Full replication can be viewed: https://app.screencast.com/Liyxwx1SZt63e 

      Expected Results

      With outgoing authentication turned off for the third party it should allow you to save a create rule without complaining about authentication fields set

      Actual Results

      Upon trying to save an integration create rule there will be a screenshot displayed demonstrating an error and preventing saving.

      Workaround

      If receiving an error while saving a create rule under the integration you can solve the issue by turning on outgoing authentication,saving, and then turning back off. Feel free to reach out to support.atlassian.com if any issues encountered and follow along with this bug for updates from engineering. Thanks!

      Full work-around can be viewed here: https://app.screencast.com/Liyxwx1SZt63e 

            Assignee:
            Unassigned
            Reporter:
            Chris DeGidio
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            0 Vote for this issue
            Watchers:
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              Created:
              Updated: