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  1. Opsgenie
  2. OPSGENIE-243

As a admin I can configure color pallets for users on rotation so that I can identify different users

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      User Problem

      Sometimes multiple users on the rotation have the same color scheme, making it difficult to identify the actual user with a glance

      Suggested Solutions

      Including an option to configure the color scheme or allow users to map colors to the user accounts would help. 

      Current Workarounds

      None available

            [OPSGENIE-243] As a admin I can configure color pallets for users on rotation so that I can identify different users

            Hitting the same issue. My color clashed with someone with the same starting letter as my first name, it's inconvenient. 

            Chengxuan Xing added a comment - Hitting the same issue. My color clashed with someone with the same starting letter as my first name, it's inconvenient. 

            Henrik Aicher added a comment - @Shreyasi Agrawal @ Zekihan Azman   @ btezergil   @ Toshan Kharumnuid @ Deeksha @ Juhi Duseja   @ Punit Bhansali @ Riya Rastogi   @ Pawan Mehta   @ Muhammad Zeeshan this is a short Reminder.

            Michal Turek added a comment - - edited

            Hi, I did a quick and naive reverse engineering and I found a hacky workaround everyone can apply by herself. Opsgenie does not store the colors server side but only somewhere in browser storage, i.e. each person/browser see different colors and they are persisted in their browsers.

            So if you deleted site data and re-login, you would get a new set of colors assigned. They might and probably will be bad again, for example 2 green, 2 red, 1 yellow transformed to 2 red, 2 yellow, 1 green, but my account got at least a unique color, which is good enough for me for now. You can try to repeat the steps to get better ones.

            I think it might be only a poor colors assignment algorithm and for a local fix on a few lines in frontend code, then force reset the colors for everyone e.g by using a different key in storage and ignore the old one with a tiny leak. This might improve the user experience a lot, probably classic low hanging fruit for a few hours...

            Update: It doesn't work long term in real, the setting expires after some time.

            Michal Turek added a comment - - edited Hi, I did a quick and naive reverse engineering and I found a hacky workaround everyone can apply by herself. Opsgenie does not store the colors server side but only somewhere in browser storage, i.e. each person/browser see different colors and they are persisted in their browsers. So if you deleted site data and re-login, you would get a new set of colors assigned. They might and probably will be bad again, for example 2 green, 2 red, 1 yellow transformed to 2 red, 2 yellow, 1 green, but my account got at least a unique color, which is good enough for me for now. You can try to repeat the steps to get better ones. I think it might be only a poor colors assignment algorithm and for a local fix on a few lines in frontend code, then force reset the colors for everyone e.g by using a different key in storage and ignore the old one with a tiny leak. This might improve the user experience a lot, probably classic low hanging fruit for a few hours... Update: It doesn't work long term in real, the setting expires after some time.

            Michal Turek added a comment - - edited

            Hi team, I have just found this feature request. Our on-call rotation has 7 people, 2 are green and 2 red... it sucks

            Michal Turek added a comment - - edited Hi team, I have just found this feature request. Our on-call rotation has 7 people, 2 are green and 2 red... it sucks

            Hi together 

            @Shreyasi Agrawal

            @Zekihan Azman 

            @btezergil 

            @Toshan Kharumnuid

            @Deeksha

            @Juhi Duseja 

            @Punit Bhansali

            @Riya Rastogi 

            @Pawan Mehta 

            @Muhammad Zeeshan

            @oni

            this is another short Reminder, I still can't find any reply since my last reminder approx. four weeks ago.

             

            I can't wait to here something from you .

             

            Kind regards

            Henrik

            Henrik Aicher added a comment - Hi together  @Shreyasi Agrawal @ Zekihan Azman   @ btezergil   @ Toshan Kharumnuid @ Deeksha @ Juhi Duseja   @ Punit Bhansali @ Riya Rastogi   @ Pawan Mehta   @ Muhammad Zeeshan @oni this is another short Reminder, I still can't find any reply since my last reminder approx. four weeks ago.   I can't wait to here something from you .   Kind regards Henrik

            Freudenmann, Patrick added a comment - - edited

            Hi together 

            @Shreyasi Agrawal

            @Zekihan Azman 

            @btezergil 

            @Toshan Kharumnuid

            @Deeksha

            @Juhi Duseja 

            @Punit Bhansali

            @Riya Rastogi 

            @Pawan Mehta 

            @Muhammad Zeeshan

            this is another short Reminder, I still can't find any reply since my last reminder approx. four weeks ago.

             

            I can't wait to here something from you .

             

            Kind regards

            Patrick

            Freudenmann, Patrick added a comment - - edited Hi together  @Shreyasi Agrawal @ Zekihan Azman   @ btezergil   @ Toshan Kharumnuid @ Deeksha @ Juhi Duseja   @ Punit Bhansali @ Riya Rastogi   @ Pawan Mehta   @ Muhammad Zeeshan this is another short Reminder, I still can't find any reply since my last reminder approx. four weeks ago.   I can't wait to here something from you .   Kind regards Patrick

            Hello Opsgenie- or Atlassian-Team 

            @Shreyasi Agrawal

            @Zekihan Azman 

            @btezergil 

            @Toshan Kharumnuid

            @Deeksha

            @Juhi Duseja 

            @Punit Bhansali

            @Riya Rastogi 

            @Pawan Mehta 

            @Muhammad Zeeshan

            this is a short Reminder.

             

            From my point of view, you are ignoring your community here.
            Please don't do that, because at some point the community will start to ignore you. (Just have a look at the last reply from @Matt, Anderson

            It would be nice if you could let us know on what basis a decision is made to tackle an issue or to carry on with it as it is.

            Basically, any reaction from you on this topic would be great.

            Show us that you care about solving this issue.

            I look forward to hearing from you.

             

            Kind regards Patrick

            Freudenmann, Patrick added a comment - Hello Opsgenie- or Atlassian-Team  @Shreyasi Agrawal @ Zekihan Azman   @ btezergil   @ Toshan Kharumnuid @ Deeksha @ Juhi Duseja   @ Punit Bhansali @ Riya Rastogi   @ Pawan Mehta   @ Muhammad Zeeshan this is a short Reminder.   From my point of view, you are ignoring your community here. Please don't do that, because at some point the community will start to ignore you. (Just have a look at the last reply from @ Matt, Anderson It would be nice if you could let us know on what basis a decision is made to tackle an issue or to carry on with it as it is. Basically, any reaction from you on this topic would be great. Show us that you care about solving this issue. I look forward to hearing from you.   Kind regards Patrick

            Hello, I am also looking for a way to update the colors too, it will really make our lives easier. Let me know if I can be of any help here!

            Alexander Penchev added a comment - Hello, I am also looking for a way to update the colors too, it will really make our lives easier. Let me know if I can be of any help here!

            I have multiple schedules to maintain and 2 of the resources in a new schedule have the same color Green. The shifts are like 4 hours so can't tell who is the oncall unless you go into the schedule. Really confusing.  Would like the ability to override the color.

            Cindy Lou Chapman added a comment - I have multiple schedules to maintain and 2 of the resources in a new schedule have the same color Green. The shifts are like 4 hours so can't tell who is the oncall unless you go into the schedule. Really confusing.  Would like the ability to override the color.

            @Oni.Sandru maybe you can help here?

            Henrik Aicher added a comment - @Oni.Sandru maybe you can help here?

              caa92c72f1fa Toshan Kharumnuid
              6cd84a6a68a6 Arumugam M
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                Created:
                Updated: