User Problem

Right now, users have to use the provided default postmortem template and cannot change it - so every time they want to use a postmortem, the need to add extra fields or details that are specific for their org.

Suggested Solutions

Allow for changing the default postmortem to be changed so there is consistency and no need to copy and paste each time a new postmortem is created. Allow for multiple templates to be created and made available post-incident

Current Workarounds

Users have to manually update the default template each time they create a postmortem