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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Component/s: Integrations - Atlassian - JSM, Integrations - Atlassian - JSW
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None
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1
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Severity 3 - Minor
Issue Summary
Filtering components value with contains does not work in the new integration framework
Steps to Reproduce
- Add a Jira Software/ Jira Service Management integration in Opsgenie for your Project
- Expand the Incoming automation rules section
- Edit the first Create Alert rule
- Under Add conditions use this configuration:
- Match one or more of the conditions below:
- Components – contains <component_name> (Replace <component_name> with the component you want to check against)
- Save the rule
- Now create a ticket using this component in the Project you connected the integration
Expected Results
An alert will be created since you are using the component in that ticket.
Actual Results
Opsgenie fails to confirm the issue contains the component in question
INFO INTEGRATION LOG No action is matched! Event won't be processed! Event id: [xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx]
Workaround
Replace contains with matches and enclose the value with .* :
.*<component_name>.*