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  1. Opsgenie
  2. OPSGENIE-2322

As a customer, I would like to see on-call users' details via Slack integration

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      User Problem

      At the moment, only the user's name is retrieved when using the Slack command 

      /genie whoisoncall

      Suggested Solutions

      It would be required to display the user's phone number along with their name if they have set up one as a contact method.

      Current Workarounds

      N/A

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Opsgenie'
            1. Opsgenie
            2. OPSGENIE-2322

            As a customer, I would like to see on-call users' details via Slack integration

            XMLWordPrintable

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                User Problem

                At the moment, only the user's name is retrieved when using the Slack command 

                /genie whoisoncall

                Suggested Solutions

                It would be required to display the user's phone number along with their name if they have set up one as a contact method.

                Current Workarounds

                N/A

                        Unassigned Unassigned
                        5c75c42fe78e Diego Vizcarra
                        Votes:
                        1 Vote for this issue
                        Watchers:
                        1 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            5c75c42fe78e Diego Vizcarra
                            Votes:
                            1 Vote for this issue
                            Watchers:
                            1 Start watching this issue

                              Created:
                              Updated: