Opsgenie - Some dashboard exports are sending bad zip files

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    • 20
    • Severity 2 - Major
    • Warranty

      Issue Summary

      Some users are having issues opening the .zip file provided by exporting alerts from the dashboard.

      Steps to Reproduce

      1. Export alerts from the dashboard
      2. Download the .zip from the email link
      3. Open the .zip

      Expected Results

      The file should open.

      Actual Results

      Intermittently, users are receiving errors:

      "The archive "alert-export-result_xxxx.zip" is empty or contains no readable items."

      "Windows cannot open the filter. The Compressed (zipped) Folder [filepath.zip] is invalid."

      Workaround

      Use the alert analytics report to export the alerts.

            Assignee:
            Enver Kesmen
            Reporter:
            Brennan Kiely
            Votes:
            8 Vote for this issue
            Watchers:
            24 Start watching this issue

              Created:
              Updated:
              Resolved: