Issue Summary

Some users are having issues opening the .zip file provided by exporting alerts from the dashboard.

Steps to Reproduce

1. Export alerts from the dashboard
2. Download the .zip from the email link
3. Open the .zip

Expected Results

The file should open.

Actual Results

Intermittently, users are receiving errors:

"The archive "alert-export-result_xxxx.zip" is empty or contains no readable items."

"Windows cannot open the filter. The Compressed (zipped) Folder [filepath.zip] is invalid."

Workaround

Use the alert analytics report to export the alerts.