-
Type:
Suggestion
-
Resolution: Unresolved
-
Component/s: Integrations - 3rd-party - Other
-
None
-
3
Problem:
Currently the ManageEngine integration in Opsgenie offers a uni-directional sync between Opsgenie & ManageEngine, wherein when a request is captured/closed in ManageEngine, the Opsgenie integration creates/closes the OG alert.
Suggestion:
Bi-directional Sync between Opsgenie and ManageEngine, wherein closing the Opsgenie alert can close the ManageEngine request.