Uploaded image for project: 'Opsgenie'
  1. Opsgenie
  2. OPSGENIE-2252

As a user, I would like to create schedule overrides that assign my own shifts to other team members without requiring admin privileges

XMLWordPrintable

    • 1
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      User Problem

      Users need the ability to create schedule overrides that assign their own shifts to other team members, especially when they are going on leave. Currently, users can only add an override to take a shift from another user to themselves. To assign their own shifts to others, users need admin privileges, which poses security risks.

      Suggested Solutions

      Implement a new role or permission setting that allows users to assign their shifts to other team members without requiring full admin privileges. This could be achieved by:

      •Adding a specific permission within custom roles for assigning shifts to other users.

      •Allowing team admins or a designated role to manage overrides for their team members without needing full admin rights.

      Current Workarounds

      Currently, the only way to assign shifts to other team members is by requesting an admin or a higher privileged user to create the override on behalf of the user. There are no other workarounds available.

              Unassigned Unassigned
              eguzun@atlassian.com Egor
              Votes:
              4 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: