-
Bug
-
Resolution: Unresolved
-
Low
-
None
-
Severity 3 - Minor
-
Issue Summary
If you close a snoozed alert, the "snooze" mechanism is canceled, but the "snoozed" status of the alert remains as true. This can be confirmed when filtering the alerts using the condition "snoozed: true" where closed alerts could appear.
Steps to Reproduce
- Create an alert
- Snooze the alert
- Immediately close the alert
- Go to the Alerts tab and enter the condition "snoozed: true"
Expected Results
As per our documentation "The snooze mechanism is canceled when the alert is acknowledged or closed. There won't be any notifications when snooze ends."
Since the "snooze" was canceled, the status should also change to false.
Actual Results
The "snoozed" status of the closed alert remains as true.
Workaround
Use both conditions, "open: true" and "snoozed: true," to filter out the closed alerts that were snoozed before closing them.
