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  1. Opsgenie
  2. OPSGENIE-2153

Action channel gives the error STS is not activated in this region for account

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      Issue Summary

      Hello team,

      When trying to configure Actions for teams using "AWS Systems Manager" getting the error 

      STS is not activated in this region for account:xyz123abc123. Your account administrator can activate STS in this region using the IAM Console. (Service: AWSSecurityTokenService; Status Code: 403; Error Code: RegionDisabledException 

      This issue appeared when the STS https://sts.us-west-2.amazonaws.com/ is disabled

       

      This is reproducible on Data Center: (yes) / (no)
      Yes

      Steps to Reproduce

      1. Teams > Actions > Create Action channel with AWS Systems Manager with "US East (N. Virginia)" or any other region.
      2. While testing this make sure AWS Security Token Service (STS) is disabled for "US West (Oregon)"
      3. Continue to Add Action in the Manage Actions section selecting "AWS Systems Manager" for type and select the newly created Action channel for the Action channel

      Expected Results

      Since the "US East (N. Virginia)" region has STS active, get the Action created.

      Actual Results

      But getting the below error

      STS is not activated in this region for account:xyz123abc123. Your account administrator can activate STS in this region using the IAM Console. (Service: AWSSecurityTokenService; Status Code: 403; Error Code: RegionDisabledException 

      Workaround

      The only workaround is to Activate STS for the "US West (Oregon)" region and continue to create the action channel/Actions 

              Unassigned Unassigned
              f04db879384a Mubeen Mohammed
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                Created:
                Updated:
                Resolved: