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Bug
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Resolution: Unresolved
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Low
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None
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1
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Severity 3 - Minor
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Issue Summary
If we add more than one Microsoft TeamsV2 integration under one Opsgenie Team and enable the Execute command option, connect it to a channel under a Team in Microsoft the Commands are not executed.
Steps to Reproduce
- Create a Team in Opsgenie
- Add an MS Teamsv2 integration(enable execute commands) and connect it to a channel under a Team in MS.
- Create an alert in Opsgenie and try to execute commands on these alerts from the Teams Channel.
- Add another MS Teamsv2 integration(enable execute commands) and connect it to another channel under a Team in MS.
- Create an alert in Opsgenie and try to execute commands on these alerts from the Teams Channel.
- We see that the commands are sent but no actions are taken on the alert.
Opsgenie Side
- OG_team_A
- OG_MSintegration_A,
- OG_MSintegration_B,
Microsoft Teams Side
- MsTeams_team_X
- channel_A
setup command for OG_integration_A - channel_B
setup command for OG_integration_B (setup successful but commands are not executed)
- channel_A
Expected Results
Actions are taken on the Alert.
Actual Results
Actions are not taken on the alert.
Workaround
Use the following setup:
Opsgenie Side
- OG_team_A
- OG_MSintegration_A,
- OG_MSintegration_B,
Microsoft Teams Side
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- MsTeams_team_X
- channel_A
- setup command for OG_integration_A
- channel_A
- MsTeams_team_Y
- channel_B
- setup command for OG_integration_B
- channel_B
- MsTeams_team_X
Form Name |
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