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  1. Opsgenie
  2. OPSGENIE-2117

When "Require Matching a User" is enabled, restrict all alert actions in Slack to only matching users

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      Issue Summary

      Currently, any Slack user can acknowledge an Opsgenie alert when the "Require Matching a User" is enabled in the Slack integration. 

       

      Suggested Solutions

      Even though the Opsgenie alert does show the Slack User who acknowledged the alert, we would like this "Require Matching a User" behavior to be consistently applied to both the /genie command as well as to the action buttons of the Opsgenie alert in Slack.

      We would like to restrict these alert actions to Slack users that have successfully connected their Opsgenie accounts, that is, those who have run the "/genie connect" command to successfully connect their Slack account with their Opsgenie account.

       

      Current Workarounds

      Currently there is no known workaround for this behavior.

            [OPSGENIE-2117] When "Require Matching a User" is enabled, restrict all alert actions in Slack to only matching users

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              Unassigned Unassigned
              wwung@atlassian.com Wei Wung
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                Created:
                Updated: