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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Incidents - Impacted Services, Settings - Roles
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None
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3
User Problem
Right now, stakeholders can see all services and incidents in an account. Some customers may have services/incidents that stakeholders either don't need access to, or shouldn't have access to.
Also, all users can see all services - it would be great to have a flag to untick on a custom role to stop them from seeing all services (e.g. "See all services").
Suggested Solutions
Either changing the options for a custom role to restrict service access or an option on the service itself.
Current Workarounds
None