Ability to update alert priority from new JSM/Jira integration with Opsgenie

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      Issue Summary

      Ability to update alert priority in Opsgenie from Jira/JSM tickets priority being updated. This is currently only possible in the legacy JSM/Jira integration.

      Steps to Reproduce

      1. Setup new incoming automation rule with JSM/Jira integration with Opsgenie to update alert priority. The configuration with the new framework will result in a looping error instead

      Expected Results

      Alert priority is updated with the new JSM/Jira integration with Opsgenie

      Actual Results

      Alert priority is not updated with the new JSM/Jira integration with Opsgenie

      Workaround

      Use legacy Jira/JSM Integration
      Update Opsgenie alert priority when the issue priority in Jira is changed

            Assignee:
            Unassigned
            Reporter:
            Christian Beaulieu (Inactive)
            Votes:
            39 Vote for this issue
            Watchers:
            27 Start watching this issue

              Created:
              Updated: