Details
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Suggestion
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Resolution: Unresolved
Description
Issue Summary
Ability to update alert priority in Opsgenie from Jira/JSM tickets priority being updated. This is currently only possible in the legacy JSM/Jira integration.
Steps to Reproduce
- Setup new incoming automation rule with JSM/Jira integration with Opsgenie to update alert priority. The configuration with the new framework will result in a looping error instead
Expected Results
Alert priority is updated with the new JSM/Jira integration with Opsgenie
Actual Results
Alert priority is not updated with the new JSM/Jira integration with Opsgenie
Workaround
Use legacy Jira/JSM Integration
Update Opsgenie alert priority when the issue priority in Jira is changed
Attachments
Issue Links
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