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  1. Opsgenie
  2. OPSGENIE-1996

New Reports - Add Drill-down Options

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    Description

      Update 24th April, 2024

      Hi everyone!
      An update on the feature request.

      We've added a new chart: "Alert details View" in both the Global & Team Alert Analytics dashboard. It has all the fields that were present in the previous drill-down functionality. 

      You can export the chart data as a CSV, using the Dashboard Download button present on the top right. 

      Hope this solves the immediate issue. Please feel free to reach out to us for any further support.

      Best Regards,

      Rishabh and Opsgenie Team

       

      Description

      User Problem

      The previous reporting had the option to drill-down and see more detailed information about the alerts that make up the charts 

      The new charts don't have this option. 

       

      Suggested Solution

      Option 1: Add a drill-down option similar to what was available, on a per chart basis 

      Option 2: Add the detailed CSV view to the "Download CSV" package. 

      Workaround

      "Export CSV" option from the Alerts dashboard (some cleanup of the file will be required). 

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              a625e3bf0ea9 Rishabh Bansal
              02e0e6462e41 Talar Pavlovic
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              Dates

                Created:
                Updated: