Issue:

Zendesk is deprecating targets later this year (2024) so we need to switch the integration to use webhooks instead:

https://support.zendesk.com/hc/en-us/articles/6468124845210-Announcing-the-deprecation-of-URL-targets-and-branded-targets

Currently using webhooks with the same exact fields used in the target in JSON format (required for webhooks) will result in an error in the opsgenie logs:

[ZendeskV2-Zendesk V2] Discarded incomingData, Reason: Missing/Incorrect ticket parameter; Discarding!