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  1. Opsgenie
  2. OPSGENIE-195

As a customer I would like to use Google Meet as a ICC room option

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      User Problem

      We have a single google meet room that we use for incidents and everyone in the company knows to go there to keep up with what is going on.

      Suggested Solutions

      Implement an option to use Google Meet as an ICC room option.

      Current Workarounds

      Utilise the default Opsgenie Hosted Bridge.

            [OPSGENIE-195] As a customer I would like to use Google Meet as a ICC room option

            John McCall added a comment - - edited

            We use Google Meet for 90% of our internal communications, and being able to spin one up for incidents inside OpsGenie natively would be a huge value add as a new customer to the OpsGenie platform. 

            Even a 'dumb' feature where we could provide a static link to a meeting (like mentioned in the comment below) would be a quick and simple stopgap to increase usability.

            John McCall added a comment - - edited We use Google Meet for 90% of our internal communications, and being able to spin one up for incidents inside OpsGenie natively would be a huge value add as a new customer to the OpsGenie platform.  Even a 'dumb' feature where we could provide a static link to a meeting (like mentioned in the comment below) would be a quick and simple stopgap to increase usability.

            Carrie Hunt added a comment - - edited

            We currently use a long running Google Meet room that is communicated out to the entire company, bookmarked on most peoples browsers, pinned to our #incidents room in Slack etc so we have to use the one and only the one hangout at this point.  We really need a google hangout / meet room that we could define incidents to use regularly during incidents.

            Default Opsgenie Hosted Bridge is not an option for us because a room is created only after the incident is set up and initiated within Opsgenie.

            Carrie Hunt added a comment - - edited We currently use a long running Google Meet room that is communicated out to the entire company, bookmarked on most peoples browsers, pinned to our #incidents room in Slack etc so we have to use the one and only the one hangout at this point.  We really need a google hangout / meet room that we could define incidents to use regularly during incidents. Default Opsgenie Hosted Bridge is not an option for us because a room is created only after the incident is set up and initiated within Opsgenie.

              Unassigned Unassigned
              bb5da490393b Connor Eyles
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                Created:
                Updated: