Currently, when we send updates via Incident Status Updates for stakeholder communications it presents us with an option to write an update message and update description.

When this update is pushed to the stakeholder via email, Its sent as standalone and not a part of the email chain of the original communication sent out to the stakeholder which means we require adding all the details to the update manually so that the stakeholders will relate the update with an incident.

If email templates are allowed for updates it would save time here as we need not manually write all the details in the message/description each time.