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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Native Apps - Login
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None
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1
Issue Summary
Currently, users have to manually key in the organization name when logging into their mobile app. Many users are unaware of what their organization name is in Opsgenie and as such is unable to login.
Additionally, the Region dropdown is at the bottom of the initial login screen which can easily be overlooked.
Suggested Solutions
The suggestion is for organization name to be a drop-down that users can select from especially for users that have more than one Opsgenie tenant.
Suggest for the region dropdown be moved next to the user login prompt.
Current Workarounds
Currently there is no known workaround for this behavior. A workaround will be added here when available