Uploaded image for project: 'Opsgenie'
  1. Opsgenie
  2. OPSGENIE-1874

As a customer, I would like to add alert tags to the Salesforce cases

    XMLWordPrintable

Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Summary:
      As a customer, I would like to add alert tags to the Salesforce cases. Unfortunately, this is not feasible at the moment. 

      Suggested Workaround:
      As a workaround, customers can use OEC,  here the payload will contain all the alert information including tags.
      https://support.atlassian.com/opsgenie/docs/configure-opsgenie-edge-connector/#Configuration-File

      Attachments

        Activity

          People

            Unassigned Unassigned
            0e96087efcf8 Mona Singh
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

              Created:
              Updated: