Notification policy triggers multiple notifications for the same event

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    • 1
    • Severity 3 - Minor

      Issue Summary

      When a deduplication-based notification policy’s condition is satisfied, Opsgenie may send more than one notification to the same recipient (intermittent behavior, can't always be reproduced).

      Steps to Reproduce

      1. Create a notification policy to 'delay notifications unless the alert is occurred X time(s) in a time interval of X minute(s)/hour(s)/day(s)'
      2. Create duplicate alerts (same alias) to satisfy the condition in the policy

      Expected Results

      When the condition is satisfied, Opsgenie will notify the responders once.

      Actual Results

      Users are notified multiple times about the condition's satisfaction.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Victor Romero
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              Created:
              Updated:
              Resolved: