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  1. Opsgenie
  2. OPSGENIE-1867

"Extra properties" field being displayed in alerts regardless of integration settings

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    Description

      Issue Summary

      When setting up a create alert action for an integration, even if the "Details" field is left empty, with no properties mapped, if the alert payload comes with the "Details" field, these will still be displayed in the alert inside the "Extra Properties".

      Steps to Reproduce

      1. Configure integration with create alert action, leave "Details" empty
      2. Send alert creation payload to the integration, containing the "Details" field

      Expected Results

      If the field is configured to be empty with no values mapped, nothing should be displayed

      Actual Results

      All the values from the details field of the payload are displayed in the alert as extra properties

      Workaround

      Currently, the workaround is to delete the extra properties from the alert manually or via the API endpoint:

      https://docs.opsgenie.com/docs/alert-api-continued#remove-details-custom-properties-from-alert

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            e809dafb4279 Nurettin Akyüz
            99e0d6abe301 Alan Violada
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              Updated:
              Resolved: