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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Policies - Notification Policy
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None
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9
Issue Summary
Currently, the auto-close feature in the team-based Notification Policy is only based on time from the last alert update.
The issue is that once the alert deduplication count has reached x100, the count stops incrementing and de-duplication event stops logging any future de-duplication occurrences.
Would like the option to auto-close alerts based on the alert deduplication count, especially if the deduplication count has reached x100 and no longer logging the deduplication. This is so that a new alert can be created.
Suggestion
Suggest adding to the team-based Notification Policy the option to close alert automatically when its deduplication count has reached X times or 100 times.
Workaround
Currently there is no known workaround for this behavior other than writing a custom script to periodically query for alerts with deduplication count higher than X and closing those alerts.