User Problem

In a broader context, consider a large organization with multiple projects, each consisting of several teams. The central team and line managers are looking to gain insights from Opsgenie. However, due to compliance standards, it's imperative that access is restricted and only leaders/managers can view details pertaining to their respective project's teams.

Suggested Solutions

Create a custom role that has admin access to only specific teams.

Current Workarounds

A user with the role "User" can be added as a team admin for specific teams in order to see all alerts and reports for the teams