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  1. Opsgenie
  2. OPSGENIE-1755

Opsgenie to return the 4xx error response to AlertManager for failed create alert calls

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      Problem statement:

      Currently, Alertmanager is capable of responding to responses from the server at https://github.com/prometheus/alertmanager/blob/7cdecbf6ee97951d3ba1430fae6598a1fe9defe1/notify/util.go#L292.

      // GetFailureReasonFromStatusCode returns the reason for the failure based on the status code provided.
func GetFailureReasonFromStatusCode(statusCode int) Reason {
	if statusCode/100 == 4 {
		return ClientErrorReason
	}
	if statusCode/100 == 5 {
		return ServerErrorReason
	}

	return DefaultReason
}

      Suggested solution:

      If Opsgenie can return a 4xx to Alertmanager for all alerts failing for creation, the customer can react based on the metrics from Alertmanager for those misses.

      Workaround:
      Read the error field in the current response payload to determine if alert creation has failed in Opsgenie.

            [OPSGENIE-1755] Opsgenie to return the 4xx error response to AlertManager for failed create alert calls

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              Unassigned Unassigned
              99350e2fbebe Shashwat Khare
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                Created:
                Updated: