User Problem

Unable to toggle "Use your own Twilio number" after incoming call integration has been saved/created. No limitations are stated in regards to when the toggle can be used. 

https://support.atlassian.com/opsgenie/docs/incoming-call-routing/

Suggested Solutions

Add a message next to the toggle and in the set up instructions that explains the number cannot be changed once the integration is saved and remove/hide the toggle from the integration options after saving.

Current Workarounds

N/A (in regards to knowing that the toggle won't work after saving the integration)

Users must delete incoming call integrations they do no want to use due to unneeded  number and create a brand new integration > use the Twilio Toggle > enter info > and then save. Failure to make changes before saving will require the user to start over with a brand new incoming call integration.