IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Summary:

      Currently there isn't a way to pause an incident rule. The only option available is to either delete or edit the incident rule.

      It would be great if the option to pause an incident rule was available similar to the option available for policies.

      Workaround:

      Add a new condition to the incident rule that will never match an alert. For example:

      Tags contains pauseIncidentRule

       

       

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                Summary:

                Currently there isn't a way to pause an incident rule. The only option available is to either delete or edit the incident rule.

                It would be great if the option to pause an incident rule was available similar to the option available for policies.

                Workaround:

                Add a new condition to the incident rule that will never match an alert. For example:

                Tags contains pauseIncidentRule

                 

                 

                        Unassigned Unassigned
                        ad7c4ffcfed3 Sean Suwal
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                        0 Vote for this issue
                        Watchers:
                        1 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            ad7c4ffcfed3 Sean Suwal
                            Votes:
                            0 Vote for this issue
                            Watchers:
                            1 Start watching this issue

                              Created:
                              Updated: