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  1. Opsgenie
  2. OPSGENIE-1656

Unable to create a linked Jira Software bug from the Opsgenie alert using the "Create issue" button on the OG Alert UI panel "Jira Software issues"

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      Issue Summary

      Unable to create a linked Jira Software bug from the Opsgenie alert using the "Create issue" button on the OG Alert UI panel "Jira Software issues"

      Steps to Reproduce

      1. Create an Opsgenie alert and navigate to "Jira Software issues" and click on "Create and link", select the software project and select the issue type as Bug and then click on Create and link
      2. Error shows as Issue creation failed.
      3. Click on the ellipsis and select "Create with all fields"
      4. Select a label in the creation screen and then "Create and link" gets enabled

      Expected Results

      The issue creation shouldn't fail as the labels field is not mandatory.

      Actual Results

      Issue creation from the UI is only enabled after selecting the labels field value in the issue creation screen.

      Workaround

      When we select and deselect the label value for the create and link section, it allows to create.

            [OPSGENIE-1656] Unable to create a linked Jira Software bug from the Opsgenie alert using the "Create issue" button on the OG Alert UI panel "Jira Software issues"

            Yavuz Selim Yesilyurt made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 915812 ]
            mturhan made changes -
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]
            Mubeen Mohammed made changes -
            Resolution Original: Fixed [ 1 ]
            Status Original: Closed [ 6 ] New: Needs Triage [ 10030 ]
            Ayhan Yünt made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Short Term Backlog [ 12074 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Ayhan Yünt made changes -
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            Shashwat Khare created issue -

              Unassigned Unassigned
              99350e2fbebe Shashwat Khare
              Affected customers:
              0 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated: