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      Issue Summary

      Sometimes I will run into a bug where I am unable to sort incident rules in the GUI as well. When I drag the rule down to the desired spot, it will immediately snap back to its original spot. Attempting to move the other rule to its spot also does not work.

      Steps to Reproduce

      Create quite a few incident rules and move them around a bunch

      Expected Results

      Rules should re-order without any issues 

      Actual Results

      The rules do not re-order and snap back to the order before the move

      Workaround

      The only workaround is to reconfigure all the rules that come after the problem rule.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

                Issue Summary

                Sometimes I will run into a bug where I am unable to sort incident rules in the GUI as well. When I drag the rule down to the desired spot, it will immediately snap back to its original spot. Attempting to move the other rule to its spot also does not work.

                Steps to Reproduce

                Create quite a few incident rules and move them around a bunch

                Expected Results

                Rules should re-order without any issues 

                Actual Results

                The rules do not re-order and snap back to the order before the move

                Workaround

                The only workaround is to reconfigure all the rules that come after the problem rule.

                        f01187bf0d2b Shreyasi Agrawal
                        cdegidio@atlassian.com Chris DeGidio
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                          Created:
                          Updated:

                            f01187bf0d2b Shreyasi Agrawal
                            cdegidio@atlassian.com Chris DeGidio
                            Affected customers:
                            1 This affects my team
                            Watchers:
                            2 Start watching this issue

                              Created:
                              Updated: