IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      User Problem

      If a zoom conference bridge runs into an error, users are directed to set up a new one. However, the existing one may be used in many incident rules and templates.

      Suggested Solutions

      An option to 'resync' the Zoom integration, similar to the Slack integration.

      An option to mass-update the conference bridge in incident rules & templates. This isn't currently available via API.

      Current Workarounds

      Do it all manually.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                User Problem

                If a zoom conference bridge runs into an error, users are directed to set up a new one. However, the existing one may be used in many incident rules and templates.

                Suggested Solutions

                An option to 'resync' the Zoom integration, similar to the Slack integration.

                An option to mass-update the conference bridge in incident rules & templates. This isn't currently available via API.

                Current Workarounds

                Do it all manually.

                        Unassigned Unassigned
                        bkiely@atlassian.com Brennan Kiely
                        Votes:
                        1 Vote for this issue
                        Watchers:
                        2 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            bkiely@atlassian.com Brennan Kiely
                            Votes:
                            1 Vote for this issue
                            Watchers:
                            2 Start watching this issue

                              Created:
                              Updated: