Uploaded image for project: 'Opsgenie'
  1. Opsgenie
  2. OPSGENIE-1546

As a customer I would like to have the ability to customize the format/content of outgoing data from Opsgenie to ServiceNow

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      User Problem

      HTML tags are not converted to markup for ServiceNow

      Ability to convert HTML tags to markup supported in ServiceNow.

      Ability to update mandatory fields in ServiceNow and allow field mapping

      Suggested Solutions

      Convert the HTML tags to be wrapped between tags [code] [/code] when set to ServiceNow. Or use a markup that ServiceNow Supports. Provide ability to map fields directly from Opsgenie to ServiceNow

      Current Workarounds

      None available.

            [OPSGENIE-1546] As a customer I would like to have the ability to customize the format/content of outgoing data from Opsgenie to ServiceNow

            There are no comments yet on this issue.

              Unassigned Unassigned
              6cd84a6a68a6 Arumugam M
              Votes:
              6 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: