Lack of user feedback on incident limit in Opsgenie

XMLWordPrintable

    • 1
    • Severity 3 - Minor

      Issue Summary

      When users reach the limit of incidents they can create in a billing cycle, the Opsgenie application does not provide an error message or any feedback, leading to confusion on Opsgenie web.

      Steps to Reproduce

      1. Log in to an Opsgenie account on the Essentials plan.
      2. Create incidents until reaching the limit of 100 incidents per billing cycle.
      3. Attempt to create an additional incident.

      Expected Results

      An error message should inform the user that they have reached the limit of incidents they can create in a billing cycle.

      Actual Results

      The page keeps loading, and after 15-20 seconds, it returns to the create incident form without any error message or feedback.

      ...
      

      Workaround

      No workaround.

            Assignee:
            Unassigned
            Reporter:
            Rafael Meira (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated: