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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Component/s: Integrations - Atlassian - JSM
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None
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Severity 3 - Minor
Issue Summary
Unable to create alerts when components are mapped to Extra Properties
This is reproducible on Data Center: no
Steps to Reproduce
- Step 1 Create a JSM integration and add components to Extra properties
- Step 2 When you try to create an alert from Jira, it will throw an error with String conversion.
Expected Results
It should convert the array to a string and should create an alert. For example a comma-separated value.
Actual Results
No alert is being generated.
The below exception is thrown in the debug logs:
Cannot deserialize value of type `java.lang.String` from Array value (token `JsonToken.START_ARRAY`)
Workaround
As a workaround, we can add individual values using string processing methods.