Uploaded image for project: 'Opsgenie'
  1. Opsgenie
  2. OPSGENIE-1498

Random shift lengths when using time-restricted rotations

    XMLWordPrintable

Details

    Description

      Issue Summary

      This is reproducible on Data Center: YES

      Steps to Reproduce

      1. Build a rotation that alternates at least 2 users, uses a custom shift length, and is restricted to time intervals

      Expected Results

      The shifts would remain consistent in duration

      Actual Results

      Due to the time gaps between shifts that should not be counted the shift lengths vary, at what appears to the user, to be random intervals. Ideally, the time restrictions would be accounted for before the schedule is built to avoid this issue. 

      Workaround

      The workaround would be to use multiple rotations. 

      Attachments

        1. 2023-05-30_12-44-50.png
          2023-05-30_12-44-50.png
          217 kB
        2. 2023-05-30_12-45-40.png
          2023-05-30_12-45-40.png
          182 kB
        3. image-2023-06-01-10-09-59-630.png
          image-2023-06-01-10-09-59-630.png
          231 kB
        4. Screenshot 2023-09-18 at 5.40.07 pm.png
          Screenshot 2023-09-18 at 5.40.07 pm.png
          300 kB

        Activity

          People

            Unassigned Unassigned
            a3e616cd17e8 John M
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: