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Type:
Suggestion
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Resolution: Low Engagement
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Component/s: Alerts - Status / Details
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1
User Request
As a customer, I would like the capability to customise the colour of the Priority as my end-users are not able to distinguish between P1 & P3 colour.
Suggestion Solution
NA
Current Workaround
NA
Alternatively, add the description as a note in the Alert which would then go through to the Service Now ticket.