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  1. Opsgenie
  2. OPSGENIE-1368

The property field disappeared from the incident rules when select the Details (Key-Value Based)

      Issue Summary

      The property field disappeared from the incident rules when selected the Details (Key-Value Based);
      On the customer's instance I see that the field is there, but once I'm adding any letter it just disappears. When trying to update the rule, I get the following error - We couldn’t update the rule. Property [field] should be one of [alias,description,extraProperties,source,message,priority,actions,responders,entity,tags]

      When trying to reproduce it on my side, there's no property field at all and when trying to save it, I get the We couldn’t create the rule. Property [field] cannot be empty.

      Steps to Reproduce

      Please see the video attached with the full steps to reproduce and examples
      https://www.loom.com/share/b3f2a6d560114b50ba05dc626f2e9058

      Expected Results

      The field has to be there to define the Details (Key-Value Based)

      Actual Results

      The field is not present and it's not allowing to save incident rules

      Workaround

      N/A

          Form Name

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Opsgenie'
            1. Opsgenie
            2. OPSGENIE-1368

            The property field disappeared from the incident rules when select the Details (Key-Value Based)

                Issue Summary

                The property field disappeared from the incident rules when selected the Details (Key-Value Based);
                On the customer's instance I see that the field is there, but once I'm adding any letter it just disappears. When trying to update the rule, I get the following error - We couldn’t update the rule. Property [field] should be one of [alias,description,extraProperties,source,message,priority,actions,responders,entity,tags]

                When trying to reproduce it on my side, there's no property field at all and when trying to save it, I get the We couldn’t create the rule. Property [field] cannot be empty.

                Steps to Reproduce

                Please see the video attached with the full steps to reproduce and examples
                https://www.loom.com/share/b3f2a6d560114b50ba05dc626f2e9058

                Expected Results

                The field has to be there to define the Details (Key-Value Based)

                Actual Results

                The field is not present and it's not allowing to save incident rules

                Workaround

                N/A

                        5d207a699060 Ankit Ghosh
                        eguzun@atlassian.com Egor
                        Affected customers:
                        0 This affects my team
                        Watchers:
                        6 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            5d207a699060 Ankit Ghosh
                            eguzun@atlassian.com Egor
                            Affected customers:
                            0 Vote for this issue
                            Watchers:
                            6 Start watching this issue

                              Created:
                              Updated:
                              Resolved: